ASB Consultation
Aims and Objectives
The consultation will engage tenants and leaseholders in the Anti Social Behaviour policies and procedures. The consultation will aim to find out:
- Views and opinions of the methods of tackling ASB
- Confidence in Hackney Homes to deal with the issue
- Reasons for reporting / not reporting ASB
- Feedback on information provided regarding ASB
Who will be consulted?
As information about resident’s opinion of ASB is already available from the results of the 2008 Status Survey, it has been decided that this will be used as a starting point for segmenting the audience to be consulted with. Using this and other anecdotal evidence, the following groups will be consulted with:
- Residents who have recently experienced and reported ASB
- Residents who have expressed an interest in discussing ASB
- Young residents (MORI shows least likely to report ASB)
- Residents in Queensbridge and De Beauvoir (MORI shows least likely to report ASB)
- Turkish speaking residents (Evidence least likely to report ASB)
- Specific community groups who represent the needs of specific groups, including Disability Hackney and Polari for older lesbian, gay and bisexual community
- Tenants and Residents Associations
- Neighbourhood Panels
- Resident Liaison Group
Methods of consultation
We will use a wide range of consultation methods to ensure that we engage with the audience using channels that they are more likely to respond to. The methods to be used are:
| Method of consultation | Who is targeted | Date |
|---|---|---|
| Focus Groups |
| November 09 17.11.09, 6pm-8pm 19.11.09, 6pm-8pm |
| Paper Survey |
| November 09 |
| Public and open meetings |
| Started 28.10.09 |
Who is responsible?
The lead officer for the ASB consultation will be Wayne Hylton. He will be supported by Hackney Homes ASB Board Champion Alice Burke (resident) and Consultation and Events Officer, Tracey Dunn.
Timetable for Consultation
| Consultation Start | Consultation End | Outcome |
|---|---|---|
| 27.10.2009 | 21.12.09 | End of Consultation to be presented to Board January 2010 |
Communicating outcomes
The success of the consultation will be measured by:
- Attendance at the meetings and focus groups
- Quality of feedback provided
- Understanding of ASB following meeting (to be tested with questionnaire)
- Knowledge of who toy report ASB to following meeting (to be tested with questionnaire
Following the consultation, all residents who attended the consultation sessions or provided their feedback will be communicated with in writing / or email to explain what will happen with their feedback.
The ASB policies and procedures will be approved by the Board. The feedback from the consultation will be provided to the Board and explanation will be provided about how this has influenced the policies and procedures.
Once approved, all residents involved in the consultation, as well as residents from across Hackney Homes will be updated with information about the policies and procedures. This will be via the Hackney Homes website, Hackney Homes newsletter and information provided to TRAs and Panels.
If you have suggestions regarding the ASB consultation please contact Wayne Hylton, Hackney Homes Estate Managemer via email Wayne.Hylton@Hackneyhomes.org.uk or tel. 0208 356 1905.