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Tenancy conditions consultation results
Outcome of the consultation
21, 469 consultation packs were sent out and 2,087 tenants responded. An average of 79.5% of the 2,087 tenants who responded to the consultation agreed with the proposals for each condition consulted on. An average of 6.5% disagreed with us on each condition.
Tenants received a pack containing the following documents:
The new conditions became effective on 10 September 2012.
Reasons for changing the conditions
On the 12 September 2011, Cabinet approved a proposal for a statutory consultation with all secure and introductory tenants under section103 of the Housing Act 1985 for secure tenants and section137 of the Housing Act 1996 for introductory tenants. The reasons for this decision were:
the conditions of tenancy for all secure and introductory tenants were last reviewed in 2003 and the current tenancy agreement has been in place since 2004
it was necessary to change the conditions of tenancy to ensure they reflect updated legislation, regulations and current priorities for the Council and its tenants
The proposed changes to the conditions of tenancy will incorporate the requirements of new legislation and regulations.
Informal and formal consultation
The statutory consultation on the variation of the tenancy condition was carried out with secure and introductory tenants between 14 November 2011 and 10 February 2012. Informal consultation was carried out between April and October 2011.
Leaflets and application form
Informal consultation took place with various organisations noted for their expertise within their specified fields, for example, advice was taken from The Pets Advisory Council (the management of dogs and other pets for housing providers) and the RSPCA. Tenants' groups, staff and other key stakeholders were also consulted informally in formulating the draft tenancy conditions and contributed to the development of the revised tenancy conditions through organised presentations and written requests for contributions.
The Council carried out the consultation between 14 November 2011 and 10 February 2012 as required by Section 103 of the Housing Act 1985.
The consultation process involved sending a consultation pack to all tenants which included:
a letter explaining the reason for the changes
a booklet showing what the proposed changes were and how they differed from the current one; and
a questionnaire asking whether they agreed or not with the proposed changes for each condition and to give us their comments on the proposals
The consultation questionnaire was also available on-line on the Hackney Homes website and from the neighbourhood housing offices
the packs were delivered by post on the 14 November 2011, one per household, and each asked to send back their response in prepaid envelopes by the 7 January 2012
Communication with residents on the consultation
A programme of communication preceded and continued during the consultation period and involved articles on the website and in the newsletter and use of all the main channels of communication to raise awareness about the process and to encourage residents to give their views.
Equality impact assessment (EIA)
An equality impact assessment (EIA) was carried out on the proposed changes to the tenancy conditions as well as the revised document after the consultation. The objectives of the EIAs were to enable the Council to better address complaints of unlawful discrimination, harassment and victimisation and other conduct prohibited by the Equalities Act 2010 as well as antisocial behaviour.
What do I have to do?
Read through the information in your pack and put the new conditions in a safe place for future reference. If you have any questions regarding the notice of variation, contact Hackney Homes on 020 8356 2060 or contact your local neighbourhood office.
Your Tenants Handbook is not a legal document. It is a document that contains useful information about the management and maintenance of your home. Relevant contact details of Hackney Homes' services, your local area Neighbourhood Offices. and services provided by Hackney Homes can be found within.
In this section you'll find information about:
What to if you have problems paying your rent
What to do if you need to change your tenancy
Moving or exchanging homes
How we can support tenants
Renting a garage
Right to Buy and home ownership
Our commitment to equality and diversity