Our mission and objectives
Our mission is:
"To deliver excellent, accessible services, and quality homes that people want to live in"
As a managing agent for Hackney Council, Hackney Homes is contributing to the Council’s community vision:
“To achieve balanced, sustainable communities and neighbourhoods, which celebrate their diversity and share in London’s growing prosperity, to enable a good quality of life for all.”
Our key objectives are:
- Providing excellent, accessible services
- Delivering modern homes
- Running Hackney Homes well
- Improving neighbourhoods
Our values demonstrate our commitment to providing excellent customer service
- SERVICE: Aware of the needs of all our tenants and leaseholders
- HONESTY:Open and honest with our staff, residents and stakeholders
- ACHIEVEMENT: Achieving our service promises whilst being cost conscious
- RESPECT: Seeking out and respecting views of residents, staff and partners
- PRIDE: Pride in Hackney Homes and in Hackney as a diverse place to live and work
If you have any queries about our mission and objectives you can phone the Governance team on 020 8356 3432 or email governance.team@Hackneyhomes.org.uk