Tenant Management Organisations

What are Tenant Management Organisations?

In some areas of Hackney, groups of tenants have taken over direct management of various aspects of the service to tenants for example, carrying out repairs, collecting rent, estate cleaning. There are a number of Tenant Management Organisations (TMOs) in Hackney.
A TMO Forum has been set up and meets regularly to discuss issues relating to all TMOs in Hackney.
Arden TMO
16A Malcolm House
Arden Estate
Shoreditch
London N1 6PN

Opening hours: 8am - 4pm Mon to Fri (closed for lunch between 1pm & 2pm)
Tenancy enquiries and repairs day time 020 7739 7075 (Mon to Fri 9am-5pm)
Out of hours emergencies  020 8356 3691
Clapton Park TMO
The Housing Office
4A Gilpin Square
London E5 0HL
Opening hours: 8am - 5pm Mon to Fri
Clapton Park are not longer open of the first Saturday of every month

24-hour Repairs, Anti-Social Behaviour and Estate Cleaning Hotline 0808 175 7275 (freephone)

General Enquiries 020 8356 6300
Cranston South Estate TMO
13 Daniell House
Cranston Estate
London N1 5EH

Opening hours: 9am - 5pm Mon and Fri
Tues, Wed and Thurs - till 8pm
Open the first 3 Saturdays of the month - 10am - 3pm

Tenancy enquiries and repairs day time 020 7684 6873 (Mon,Wed,Thurs,Fri 8.30am-5pm)
Out of hours emergencies 020 8356 3691
Downs Estate TMO
5 Kingsdown House
Amhurst Road
London E8 2AS
Opening hours: 10am - 12pm, then 2pm - 4pm Mon and Thurs
10am - 12pm, Tues and Wed, Calls only after 12pm
Fri - Calls only

Tenancy enquiries and repairs day time 020 7923 9053
Out of hours repairs 020 8356 3691
Lordship South TMO
14 Lordship Grove
London N16 OQA

Opening hours: 9:30am -12:30pm Mon, Tues, Thurs and Fri - (closed for lunch) 2pm - 4:30pm
9:30am -12:30pm Wed 
Tenancy enquiries and repairs day time 020 8211 8363 (Mon to Fri 9am-5pm)
Out of hours emergencies 020 8356 3691
Suffolk Estate TMO
The Housing Office
Welshpool Street
London E8 4PF

Opening hours: 9:30am-12:30pm Mon, Tues, Thurs, Fri (closed for lunch) 2pm - 4pm
9:30am -12:30pm Wed

Tenancy enquiries and repairs day time 020 7923 3774 (Mon,Tues,Thurs,Fri, 9.30am-12.30pm, 2-4pm)
Out of hours emergencies 020 8356 3691 (Wed 2pm-4pm)
Tower TMO
355 Queensbridge Road
London E8 3JB
Tenancy enquiries 020 7254 8314 (Mon to Fri 10am-12pm, 2-4pm)
Repairs enquiries 020 8356 3691
Out of hours emergencies 020 8356 3691
Wenlock Barn TMO
Wenlock Barn TMO
The Shoreditch Neighbourhood Office
1 Cropley Street,
Wenlock Barn
London
N1 7PT
Tenancy enquiries, Housing Management, cleaning and grounds maintenance 0208 356 6759 (Mon to Fri 9am-5pm,)
Repairs: 0208 356 8499 (Mon to Fri 9am-5pm,)
Out of hours repairs and emergencies (after 5pm) 020 8356 3691
Wick Village TMO
Anchor House
25 Meadow Close
Wick Village
London E9 5NZ
Tenancy enquiries and repairs day time 020 8533 4311 (Mon,Tues,Thurs 9-1, 2-4.45)
Out of hours emergencies 020 8356 3691
Wyke Estate TMO
Estate Office
10 Wick Road
London E9 5AZ
Tenancy enquiries and repairs day time 020 8533 6077 (Mon to Fri 9am-5pm)
Out of hours emergencies 020 8356 3691
If you have any queries you can phone the Hackney Homes TMO Officer on 020 8356 6027.