05-12-2008

    Tenant Management Organisations

    What are Tenant Management Organisations?

    In some areas of Hackney, groups of tenants have taken over direct management of various aspects of the service to tenants for example, carrying out repairs, collecting rent, estate cleaning. There are a number of Tenant Management Organisations (TMOs) in Hackney.
    A TMO Forum has been set up and meets regularly to discuss issues relating to all TMOs in Hackney.
    Arden TMO
    16A Malcolm House
    Arden Estate
    Shoreditch
    London N1 6PN
    Tenancy enquiries and repairs day time 020 7739 7075 (Mon-Fri 9am-5pm)
    Out of hours emergencies  020 8356 3691
    Clapton Park TMO
    The Housing Office
    4A Gilpin Square
    London E5 0HL
    Opening hours: Monday, Wednesday-Friday 9am to 5pm, Tuesday 9am to 7pm and the first Saturday of every month 10am to 2pm
    24-hour Repairs, Anti-Social Behaviour and Estate Cleaning Hotline 0808 175 7275 (freephone)
    General Enquiries 020 8356 6300
    Cranston South Estate TMO
    13 Daniell House
    Cranston Estate
    London N1 5EH
    Tenancy enquiries and repairs day time 020 7684 6873 (Mon,Wed,Thurs,Fri 8.30am-5pm)
    Out of hours emergencies 020 8356 3691
    Office is open Monday to Friday from 8.30am - 5pm
    Downs Estate TMO
    5 Kingsdown House
    Amhurst Road
    London E8 2AS
    Tenancy enquiries and repairs day time 020 7923 9053
    Out of hours repairs 020 8356 3691
    Office is open as follows:
    Monday 10am-12pm & 2-4pm
    Tuesday 10am-12pm
    Wednesday 10am-12pm & 5.30pm-7pm
    Thursday 10am-12pm
    Friday 10am-12pm & 2-4pm
    Lordship South TMO
    14 Lordship Grove
    London N16 OQA
    Tenancy enquiries and repairs day time 020 8211 8363 (Mon-Fri 9am-5pm)
    Out of hours emergencies 020 8356 3691
    Suffolk Estate TMO
    The Housing Office
    Welshpool Street
    London E8 4PF
    Tenancy enquiries and repairs day time 020 7923 3774 (Mon,Tues,Thurs,Fri, 9.30am-12.30pm, 2-4pm)
    Out of hours emergencies 020 8356 3691 (Wed 2pm-4pm)
    Tower TMO
    Grange Court
    355 Queensbridge Road
    London E8 3JB
    Tenancy enquiries 020 7254 8314 (Mon-Fri 10am-12pm, 2-4pm)
    Repairs enquiries 020 8356 3691
    Out of hours emergencies 020 8356 3691
    Wenlock Barn TMO
    Wenlock Barn
    Shoreditch
    London
    N17NX
    Tenancy enquiries and repairs day time 0207 253 2371 (Mon-Fri 9am-5pm,
    Out of hours emergencies (after 5pm) 020 8356 3691
    Wick Village TMO
    Anchor House
    25 Meadow Close
    Wick Village
    London E9 5NZ
    Tenancy enquiries and repairs day time 020 8533 4311 (Mon,Tues,Thurs 9-1, 2-4.45)
    Out of hours emergencies 020 8356 3691
    Wyke Estate TMO
    Estate Office
    10 Wick Road
    London E9 5AZ
    Tenancy enquiries and repairs day time 020 8533 6077 (Mon-Fri 9am-5pm)
    Out of hours emergencies 020 8356 3691
    If you have any queries you can phone the Hackney Homes TMO Officer on 020 8356 6027.