Useful contacts

Hackney Council Services

Hackney Service Centre 020 8356 3000
Housing and Council Tax Benefit 020 8356 3399
Council Tax Queries 020 8356 3154
Domestic Violence Unit 0800 056 0905
Noise reporting 020 8356 4455
Racial Harassment Unit 0800 056 0905
Roads maintenance (gullies and drainage) 020 8356 2897
Potholes and defects 020 8356 2897
Rubbish Collection/Recycling 020 8356 6688
Standards and Complaints Team 020 8356 3000
Stray Animals (Animal Warden) 020 8356 6688
Street Lighting 020 8356 2897
Bulky Waste/Street Cleaning (five free items per visit) 020 8356 6688 (Wasteline)
Debt Counselling 0870 126 4013

National Debt Line 0808 808 4000
Age Concern 0800 917 9830
DirectGov
Community Legal Advice
CrackDown project freephone 0800 073 1779
Coldline Emergency Helpline 020 7241 2299
Hackney Handyvan Referral Scheme 020 8356 2085
Hanover in Hackney 020 8525 5001. (Sheltered Housing and Support Service)
Help the Aged 020 7278 1114
Tenancy Support Service:for North East and North West Neighbourhoods contact New Islington Hackney Housing Association 020 7254 1286 for Homerton, De Beauvoir and Queensbridge, and Shoreditch contact SHP 0800 783 8993

Citizens Advice Bureau 0870 126 4013
Domestic Violence Advice (Nia Project) 020 7683 1210 or 1270
Hackney Action for Racial Equality 020 7241 2244
Hackney Disability 020 7923 1962
Local Government Ombudsman 0845 602 1983
Hackney Police 020 7739 1212
Street parking permits 020 8356 8877 (contact your Neighbourhood Office for estate parking permits)