Hackney Homes publishes performance data monthly. This data is used to monitor how we are performing and also to set future targets. To allow us to show how we are providing services to you, we need to measure what it is we are doing. Some of the key performance areas measured and monitored include:

Every year Hackney Homes produces a Business Plan which helps set out what the organisation plans to do and achieve over the next few years. The Plan is developed following extensive consultation with Hackney Homes tenants and leaseholders, Hackney Council, staff and partners.

Hackney Homes also produce an end of financial year report and financial statement to cover the year preceeding.

Download the Annual Report and Financial Statement For the Year Ended 31 March 2007 which covers our first year of trading

The performance reporting periods are linked to our business planning process and our submission requirements to various governmental bodies. This requires us to report performance and financial information in financial years which begin in April and end the following March.

These digests are issued monthly by the Performance team.

Read previous performance reports here

The quarterly performance and service standards posters show how Hackney Homes is performing against our set targets and whether organisational peformance is improving. You can find these posters on display in your local Neighbourhood Office or alternatively click on the link below.

If you have a query about Hackney Homes performance or if you would like to provide feedback about any of the information listed above, please contact the Performance team.