Meet the Executive Team
The day to day running of Hackney Homes Ltd. is through the Hackney Homes Executive Management Team.
This comprises of:
Charlotte Graves, Chief Executive
Charlotte joined Hackney Homes in March 2008 and is looking forward to leading the organisation towards getting 2 stars.
Charlotte joins Hackney Homes from Newham Homes where she was Chief Executive and combines extensive local authority, housing management and leasehold experience, as well as the expertise of leading a large housing association.
She said: “Hackney Homes has made some great strides to improve its services, particularly around estate cleaning, repairs and empty properties and I am looking forward to building on this success.”
She adds:” My main focus in the short term is to ensure that we deliver a first class housing service to residents so that we can unlock the Government money that will give a much needed boost to our housing stock.”
In June 1998, Charlotte became Director of Housing at Ealing Family Housing Association. In September 2002 she moved up to become Managing Director of the Association until her appointment as chief executive of Newham Homes. Prior to her post at Newham, Charlotte was chair of the ALMO Hillingdon Homes.
She is a corporate member of the Chartered Institute of Housing and is a member of the National Council of the Institute.
Gary Penticost, Director of Property Services
Gary Penticost, the Director of Property Services has over 27 years experience in the construction industry covering a wide range of building services, design and maintenance activities.
The Property Services Directorate manages repairs and maintenance and is responsible for all Decent Homes and stock investment work across the borough spending in excess of £120m each year in improvements.
Neil Isaac, Director of Finance and Resources
Neil joined Hackney Homes in 2006 as Director of Finance and Resources from Hounslow Homes. No stranger to Hackney, Neil worked in Housing here over ten years ago and has seen huge improvements delivered since that time.
He is responsible for managing all of the support functions including finance, human resources, communications, ICT, complaints, service development and procurement. These teams provide crucial support to the housing and property services divisions.
Neehara Wijeyesekera, Interim Head of Resident Services
Neehara Wijeyesekera, the Interim Head of Resident Services has over seven years experience working in Hackney. With a background in leasehold and right to buy services, Neehara is experienced in improving service delivery for residents and also importantly, having a strong focus on getting a diverse range of residents involved in key decsion making.
He is responsible for managing rents, re-letting, tenancy management, Tenants Management Governance, neighbourhood contracts, and resident involvement.
Neehara said: “The different teams in resident services are building relationships with residents and partners right across Hackney so that we are listening and also importantly, acting on what you are telling us is important to you. This genuine team approach will help to facilitate outcomes and benefits for residents of Hackney."
Peter O'Kane, Interim Director of Quality and Strategy
Peter is the Interim Director of Quality and Strategy and is on secondment from Hackney Council. He is responsible for developing Hackney Homes' key strategic documents and improving performance across the organisation.
Robin Smith, Woodberry Down Director
Robin is the Programme Director of Woodberry Down, one of the largest regeneration programmes in the UK. Over the next 15 years, the current Woodberry Down region will be transformed, with new homes and community facilities,
Pat Ronayne, Head of Leasehold and Right to Buy
Pat is the Head of Leasehold and Right to Buy Services. Pat oversees all services that relate to the more than 8000 leaseholders and freeholders in the borough.
Tom Hunt, Head of Estate Environment
Tom is the Head of Estate Environment and is responsible for ensuring estates are clean and tidy. He oversees all cleaning services and grounds maintenance and lanscaping services.
Housing partners
Hackney Homes contracts its frontline housing management to three partner organisation: Mouchel; Pinnacle; and Pathmeads. Representatives from these organisations are also on the Hackney Homes Management Team. From left to right: John Ferman representing Pathmeads; John Newbury representing Mouchel; and Elliott Brooks representing Pinnacle.
