Rent Arrears

Talk to your Neighbourhood Housing Team if you are having problems paying your rent. Anyone can have money trouble from time to time, so, if you are having trouble paying your rent, let us know immediately. We will do our best to help you.

If you know you have a rent payment problem, or you have received a letter from us about your rent, you should contact your Neighbourhood Office immediately. A member of your Neighbourhood Housing Team will show you an up-to-date statement of your recent rent payments, discuss your arrears with you and give you advice, including how to apply for benefits.

If necessary we may put you in touch with another organisation that can give you specialist advice.

If you are unable to pay the amount you owe in full we can enter into an agreement with you on how you will pay it off gradually. This will involve paying an extra amount in your rent over a period of time until the debt is paid off.