Paying by Direct Debit
Direct Debit is the easiest way to pay your rent or other payments for example, service charges (for leaseholders and some freeholders).
You can pay your rent, garage fees and your service charges using Direct Debit. This is a process that allows your rent or other payments to be automatically transferred from your bank account to us monthly.
This form of payment is easy because you don’t need to worry about forgetting to make your payments– it is all taken care of automatically.
Rent Payments
There are three ways you can set up a direct debit for Rent payments:
1.. Phone us directly to sign up
Simply call us on 020 8356 2162 and we can help you sign up for direct debit.
2.. Get a form from your Neighbourhood Office or you can download and print the form provided
You can get a form from your Neighbourhood Office. You can pay weekly, fortnightly or monthly. You must make all payments in advance.
3. Call or visit your bank
When you call your bank you will need to give them our bank account number and sort code as follows:
Bank account number 61155033
Sort code 08-90-30
You will also need to tell the bank how much rent you have to pay, your rent account number and how often you want to pay.
If you visit the bank in person you can fill out a Bank Giro Credit Form and you will need all of the above information to complete the form.
Some tips:
- Make sure you notify the bank if your rent or other charges change. They will be able to change your direct debit to reflect the new amount.
- Make sure you have sufficient funds in your account when the direct debit occurs. Some banks will charge you a fee if there is not enough money in your account.
- You can use internet or phone banking to check that the payments have been made and it will also show on your monthly bank statement.
Please phone us on 020 8356 2162 to sign up for direct debit.
Service Charge Payments Only (for leaseholders and some freeholders)
Print the
Direct Debit for Service Charge payments form. Complete the form and send it back to us (address details located on the form) so we can setup your Direct Debit for you. If you have any questions please contact our customer services team on 020 8356 2100. Please note that this payment option is not available for Major Works payments.