Insuring your home

We strongly advise you to take out home contents insurance. This will provide cover against damage to your TV, carpets, furniture, clothing and other household contents, if, for example, you had a fire or flood or burst pipe. The insurance would also cover for lost or stolen keys and for certain items stolen in a break-in.

You can choose your own insurance policy. However, we have identified a policy which can be added onto your rent. Contact us on 020 8356 2086 for more information about this policy.

You are responsible for insuring your contents, furniture and personal belongings. Hackney Homes is in no way responsible for the insurance of your belongings.

As accidents can be very expensive, we strongly advise you to protect the contents of your home through home contents insurance - this will protect your TV, carpets, furniture, clothing and other items if they are damaged by, for example, a fire, flood or burst pipe.

You are free to choose your own insurance policy, however we have identified a policy which can simply be added to your rent.

Please note that Hackney Homes is under no obligation to provide compensation or financial assistance in the event of an accident, disaster or theft from your home.

Hackney Homes is responsible for ensuring any maintenance or building work at your house causes no damage.

You can make an insurance claim against Hackney Homes for any damage we cause to your possessions or injuries to yourself or family members.

For example, if a carpenter working for us were to accidentally damage a water pipe, and the resulting burst water ruined your carpet, you would be entitled to seek damages from us.

Insurance claim forms are available from our Neighbourhood Housing Offices.