Frequently Asked Questions

Download the documents below where you will find a list of FAQs and more information about each topic.
Leaseholders and Freeholder FAQ (taken from the 2008 Leaseholder & Freeholder Conference)
How we calculate your annual service charges
Service Charge Estimate 2011/12 booklet
Actual Service Charge 2010/11 booklet
Major Works and S20 Frequently Asked Questions
Major Works Billing
Major Works & Service Charges Payment Options
Major Works Standard of Works
Major Works Contractor Arrangements
Major Works Windows works
Information about your buildings insurance
Information on letting your property