Leaseholders and Freeholders Handbook
This handbook is for Leaseholders and Freeholders who pay service charges and major works to Hackney Homes. Many Leaseholders, and Freeholders who pay service charges and major works are first time buyers and owning a property is a new challenge.
The aim of this Handbook is to give you general information about your Lease, your annual service charges and major works, what you can expect from Hackney Homes, and what is expected from you.
Introduction and welcome to Hackney Homes (opens in a new window)
Your rights and responsibilities (opens in a new window)
Guidance for Annual Service Charges (opens in a new window)
Leaseholder Guidance for Major Works (opens in a new window)
How to pay your Major Works and Service Charges (opens in a new window)
Administration costs and insurance (opens in a new window)
Managing your home (opens in a new window)
Your Neighbourhood and Estate (opens in a new window)
Getting involved in decision making (opens in a new window)
Contact Us (opens in a new window)