15-03-2010

    Decision made on the future of Housing Management Contracts

    Customer Service

    Over 3000 residents made their views known in a borough wide survey about the provision of housing management services in Hackney.
    Using the feedback from residents and financial considerations, the decision was made by Hackney Council Cabinet yesterday (1st March 2010) for some housing management contracts (this will mean services such as collecting rent, tenancy management and dealing with anti social behaviour) to be delivered directly by Hackney Homes from April 2011.
    Full details of the decision made can be read on the Hackney Council Website. Click here and scroll down to Point 11.
    This will result in cost savings for Hackney Homes. In addition, it will result in more streamlined services, consistency of service across neighbourhoods and more flexibility to make vital changes to service delivery.
    Further information will be available in the next few months about how this change will be managed across all neighbourhoods.