About this book

The purpose of this book is to give you information about your tenancy with Hackney Council and the housing services provided to you by Hackney Homes.

If you have a query or want to find something out, please first check whether it is explained within this internet book. The contents list and a-z index will help you find the topic you are looking for. If you then want to talk to someone, please get in touch with us.

information More detailed information is available on a number of topics where you see a symbol. You can get this information from your Neighbourhood Office.

Contacting Us

Details of all Neighbourhood Offices, TMO Offices, The Housing Contact Centre and other useful phone numbers are in Useful contacts.

Please let us know if you or a member of your household would like any part of this book explained, or put on CD or tape, or produced in large print.

If you want to talk to us in your own language, or have any of our documents translated, contact your Neighbourhood Office.

For a general topic area go to Contents.

For a specific topic, go to A-Z index.

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