Report a repair online

You can report a repair online (opens in a new window)

Online repairs system is very easy to use and guides you through a step by step process of highlighting your repair that needs attention.You can use the online repairs 24 hours a day.

You can also book repairs over the phone 0208 356 3691. You can report emergency repairs using this phone number 24 hours a day, 7 days a week.

Our core opening hours are Monday to Friday, 8am-7pm, Saturdays 9am-1pm.