What does Grounds Maintenance involve?
Grounds Maintenance Hours of Operation
Who is Responsible for Tree Pruning?
Who will check that these works are being done?
What you can expect 
You are Responsible for
Contact Us

What does Grounds Maintenance involve? 

The grounds maintenance team are organised into area teams. Each team is responsible for maintaining and planting flowers, shrubs and other plant life on Hackney Homes managed estates.

Grounds maintenance operatives carry out the following tasks on a daily basis, dependant on the season:

. grass cutting
. shrub pruning
. planting of flowers and shrub beds
. general maintenance of gardens in communal areas
. Tree maintenance

If you would like more information about when specific gardening works are being carried out please contact us on 020 8356 1722 or EES@hackneyhomes.org.uk

Please click here for a grounds maintenance schedule of works.

Grounds Maintenance Operational Working Hours 

Office Opening Hours

Estate Environment offices opening times: 8:00am - 17:00pm Monday - Friday

Grounds Maintenance working hours  

Grounds Maintenance operatives work from 7:30am - 3:15 pm Monday - Thursday.

Grounds Maintenance operatives work from 7:30am - 3:00 pm Friday.

Who is Responsible for Tree Pruning?

Grounds Maintenance are responsible for pruning trees on communal land managed by Hackney Homes. Tree pruning works are carried out approximately every 3 years.

Trees located in private front or back gardens are the responsibility of the tenant to maintain.

If you any concerns regarding trees on communal land located on estate land please contact 020 8356 3691 or email repairs.rcc@hackneyhomes.org.uk

If you would like a quote for tree works please contact EES@hackneyhomes.org.uk

For information regarding tree pruning please contact the Estate Environment office on 020 8356 1722 or EES@hackneyhomes.org.uk

Who will check that these works are being done? 

Grounds Maintenance supervisors are on estates every week monitoring the standards of work being carried out by grounds maintenance operatives.

Please feel free to contact the Area Manager who will be happy to meet with you at a mutually convenient time on your estate, should you have any questions or concerns about grounds maintenance works.

In addition to the checks carried out by Area Supervisors, Estate Inspectors carry out inspections on the standards achieved by the grounds maintenance operatives. 
 
The inspections team will inspect estates on a monthly basis, produce reports and record the information.
 
Managers and supervisors are notified of all tasks that have received a fail grade and these areas are rectified.  

• We will raise orders on the same day for any work that is required
• We will undertake grounds maintenance everyday.
• We will ensure the grounds of estates are well maintained by keeping plants in good health; pruning shrubs; and preventing the build up of leaves in Autumn 

You are Responsible for

• Keeping the garden tidy and free of rubbish
• Trimming or lopping any shrubs, hedges or trees to make sure they do not become a nuisance to neighbours.
• Disposal of all cuttings and any other waste items from your private garden.

Contact Us

If you have any queries you can contact the Estate Environment offices on 020 8356 1722 or email EES@hackneyhomes.org.uk