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Tenant Management Organisations

What are Tenant Management Organisations?

In some areas of Hackney, groups of tenants have taken over direct management of various aspects of the service to tenants for example, carrying out repairs, collecting rent, estate cleaning. There are a number of Tenant Management Organisations (TMOs) in Hackney.
A TMO Forum has been set up and meets regularly to discuss issues relating to all TMOs in Hackney.
Arden TMO
16A Malcolm House
Arden Estate
Shoreditch
London N1 6PN
Tenancy enquiries and repairs day time 020 7739 7075 (Mon-Fri 9am-5pm)
Out of hours emergencies  020 8356 3691
Clapton Park TMO
The Housing Office
4A Gilpin Square
London E5 0HL
Opening hours: Monday, Wednesday-Friday 9am to 5pm, Tuesday 9am to 7pm and the first Saturday of every month 10am to 2pm
24-hour Repairs, Anti-Social Behaviour and Estate Cleaning Hotline 0808 175 7275 (freephone)
General Enquiries 020 8356 6300
Cranston South Estate TMO
13 Daniell House
Cranston Estate
London N1 5EH
Tenancy enquiries and repairs day time 020 7684 6873 (Mon,Wed,Thurs,Fri 8.30am-5pm)
Out of hours emergencies 020 8356 3691
Office is open Monday to Friday from 8.30am - 5pm
Downs Estate TMO
5 Kingsdown House
Amhurst Road
London E8 2AS
Tenancy enquiries and repairs day time 020 7923 9053
Out of hours repairs 020 8356 3691
Office is open as follows:
Monday 10am-12pm & 2-4pm
Tuesday 10am-12pm
Wednesday 10am-12pm
Thursday 10am-12pm & 2-4pm
Lordship South TMO
14 Lordship Grove
London N16 OQA
Tenancy enquiries and repairs day time 020 8211 8363 (Mon-Fri 9am-5pm)
Out of hours emergencies 020 8356 3691
Suffolk Estate TMO
The Housing Office
Welshpool Street
London E8 4PF
Tenancy enquiries and repairs day time 020 7923 3774 (Mon,Tues,Thurs,Fri, 9.30am-12.30pm, 2-4pm)
Out of hours emergencies 020 8356 3691 (Wed 2pm-4pm)
Tower TMO
Grange Court
355 Queensbridge Road
London E8 3JB
Tenancy enquiries 020 7254 8314 (Mon-Fri 10am-12pm, 2-4pm)
Repairs enquiries 020 8356 3691
Out of hours emergencies 020 8356 3691
Wenlock Barn TMO
Wenlock Barn TMO
The Shoreditch Neighbourhood Office
1 Cropley Street,
Wenlock Barn
London
N1 7PT
Tenancy enquiries, Housing Management, cleaning and grounds maintenance 0208 356 6759 (Mon-Fri 9am-5pm,)
Repairs: 0208 356 8499 (Mon-Fri 9am-5pm,)
Out of hours repairs and emergencies (after 5pm) 020 8356 3691
Wick Village TMO
Anchor House
25 Meadow Close
Wick Village
London E9 5NZ
Tenancy enquiries and repairs day time 020 8533 4311 (Mon,Tues,Thurs 9-1, 2-4.45)
Out of hours emergencies 020 8356 3691
Wyke Estate TMO
Estate Office
10 Wick Road
London E9 5AZ
Tenancy enquiries and repairs day time 020 8533 6077 (Mon-Fri 9am-5pm)
Out of hours emergencies 020 8356 3691
If you have any queries you can phone the Hackney Homes TMO Officer on 020 8356 6027.