Hackney Homes Features

REPORT ANTI-SOCIAL BEHAVIOUR ONLINE

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TENANTS' HANDBOOK

DECENT HOMES

PAY RENT, SERVICE CHARGES AND MAJOR WORKS

LEASEHOLDERS AND FREEHOLDERS

OUR PERFORMANCE

NEIGHBOURHOOD HOUSING OFFICES

COMPLIMENTS AND COMPLAINTS

DOWNLOAD INFORMATION LEAFLETS


Support for Leaseholders and Freeholders

Hackney Homes recognises the importance of providing our customers access to financial advice where they can receive support and general advice on managing their Service Charges and Major Works bills.
We understand the difficulties experienced by our leaseholders and want to make them aware of possible funding, grants, benefits and support available to them.
Please refer to section 5 of the Leaseholders and Freeholders Handbook for more information on payment options available.

Mortgage Rescue Scheme

If you are a leaseholder experiencing difficulties in paying your mortgage it may be possible to defer your payments for up to 2 years under the government's Mortgage Rescue Scheme. Hackney Council's Options & Advice Team, part of Housing Needs, can assist you. You can telephone them on 020 8356 2983.
PDF Document Mortgage Rescue Scheme leaflet
DirectGov (links to external website)
Communities & Local Government (links to external website)

Useful information