Hackney Homes Features

REPORT ANTI-SOCIAL BEHAVIOUR ONLINE

REPORT A REPAIR ONLINE

TENANTS' HANDBOOK

DECENT HOMES

PAY RENT, SERVICE CHARGES AND MAJOR WORKS

LEASEHOLDERS AND FREEHOLDERS

OUR PERFORMANCE

NEIGHBOURHOOD HOUSING OFFICES

COMPLIMENTS AND COMPLAINTS

DOWNLOAD INFORMATION LEAFLETS


Frequently Asked Questions

Download the documents below where you will find a list of FAQs and more information about each topic.
Leaseholders and Freeholder FAQ (taken from the 2008 Leaseholder & Freeholder Conference)
How we calculate your annual service charges
Service Charge Estimate 2011/12 booklet
Actual Service Charge 2010/11 booklet
Major Works and S20 Frequently Asked Questions
Major Works Billing
Major Works & Service Charges Payment Options
Major Works Standard of Works
Major Works Contractor Arrangements
Major Works Windows works
Information about your buildings insurance
Information on letting your property