Leaseholder and Freeholder Handbook
This handbook is for leaseholders and freeholders who pay service charges and major works to Hackney Homes. Many leaseholders, and freeholders are first-time buyers and owning a property is a new challenge. If you are thinking of buying a property that is managed by Hackney Homes then you will find the handbook very useful.
The aim of this handbook is to give you general information about your lease, your annual service charges and major works, what you can expect from Hackney Homes and what we expect from you.
Leaseholder and Freeholder Handbook
Introduction and Welcome to Hackney Homes (opens in a new window) - Your Rights and Responsibilities (opens in a new window)
- Guidance for Annual Service Charges (opens in a new window)
- Leaseholder Guidance for Major Works (opens in a new window)
- How to Pay Your Major Works and Service Charges (opens in a new window)
- Administration Costs and Insurance (opens in a new window) Please note: Accident Damage is now automatically included. For claim forms contact 0800 368 2222.
- Managing Your Home (opens in a new window)
- Your Neighbourhood and Estate (opens in a new window)
- Getting Involved in Decision Making (opens in a new window)
- Contact Us (opens in a new window)